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Razorpay Authentication Error
banking-upi-errors

Razorpay Authentication Error

Razorpay Authentication Error

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Updated February 28, 2026

Quick Fix

Check your Razorpay API keys in the .env file. Make sure the key and secret match the dashboard. Restart your server after updating the keys.

What it Means

The Razorpay Authentication Error happens when the API credentials you send with a request don’t match any active key in your Razorpay account. It usually shows as a 401 Unauthorized response and stops payment processing.

Possible Causes

  • 1
    Wrong or missing Razorpay API key
  • 2
    API key expired or revoked
  • 3
    Incorrect environment variable names
  • 4
    Server clock out of sync causing signature mismatch

How to Fix

    Step-by-Step Solutions

    1. Locate the .env file

      Open the root of your project and find the .env file. This file holds your API credentials for Razorpay.

    2. Update API Key and Secret

      Replace the values of RAZORPAY_KEY_ID and RAZORPAY_KEY_SECRET with the ones from your Razorpay account. Save the file.

    3. Clear config cache (Laravel example)

      Run the following command to clear cached config so the new keys are used.

      php artisan config:cache
    4. Restart the server

      If you’re using a process manager like PM2 or Docker, restart the service to apply changes.

      pm2 restart all
    5. Verify server time

      Ensure the server’s clock is accurate. Run 'date' to check and sync with NTP if needed.

      sudo ntpdate -s time.nist.gov

    Commands You Can Try

    php artisan config:cache
    pm2 restart all
    sudo ntpdate -s time.nist.gov

    Technical Details

    Error TypeRuntime
    SeverityMedium
    Platformbanking-upi-errors
    App VersionAll

    Still stuck?

    Pro tips

    • Keep API keys in a secure vault and rotate them quarterly
    • Use environment-specific keys (dev, staging, prod) to avoid accidental cross-use
    • Enable two‑factor authentication on your Razorpay account

    If updating the keys and clearing cache doesn’t resolve the error, contact Razorpay support with your account ID and the exact error message. Avoid sharing sensitive keys publicly.

    If these solutions didn't help, try searching our database for similar issues.

    Contact Support