
4000
Error 4000: Network Connection Failed
Quick Fix
Open the browser’s settings, clear the cache and cookies, then restart the browser. If the problem persists, disable any VPN or proxy and try again.
What it Means
Error 4000 indicates the browser could not establish a secure connection to the requested server. It often appears when the server’s SSL/TLS certificate is invalid, expired, or the network blocks the connection.
Possible Causes
- 1Expired or mismatched SSL/TLS certificates
- 2Network firewall or proxy blocking HTTPS traffic
- 3Outdated browser version
- 4Incorrect system date/time
How to Fix
Step-by-Step Solutions
- Update Browser
Open the browser menu, go to Help > About, and let it download the latest update. This ensures you have the newest security patches.
- Check System Clock
On Windows, right‑click the time, select Adjust date/time, and enable automatic sync. On macOS, go to System Settings > Date & Time and check the box. A wrong clock can cause SSL errors.
- Clear Cache and Cookies
Navigate to Settings > Privacy > Clear browsing data. Select Cached images and files, Cookies and other site data, then clear data. This removes stale credentials.
- Disable VPN/Proxy
If you’re using a VPN or proxy, temporarily turn it off to see if the connection succeeds. Some services block certain ports.
- Reset Network Settings
On Windows, run cmd as admin and execute "netsh winsock reset" and "netsh int ip reset". Then restart the computer.
netsh winsock reset && netsh int ip reset
Commands You Can Try
Technical Details
Related Errors
Still stuck?
Pro tips
- Use a reputable VPN that supports HTTPS traffic
- Keep your browser extensions updated to avoid conflicts
- Enable HSTS preload lists in Chrome for added security
If the error persists after updating the browser, correcting the system clock, clearing cache, and disabling VPN/proxy, contact the website’s support team or your ISP for network diagnostics.
If these solutions didn't help, try searching our database for similar issues.
Contact Support